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About the program

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​​​Contact Info​rmation for your Health Benefits Program

​Medical Claims
Toll Free: 1.800.317.7878
Fax: 1.888.299.9222


Dental Claims
Toll Free: 1.888.321.5003
Fax: 604.666.5815
 
General Questions
Toll Free: 1.855.550.5454
Email: HealthBenefits@fnha.ca

 

In-person Inquiries
1166 Alberni Street (near Thurlow Street)
Room 701, Vancouver BC

 

Short Term Crisis Intervention Mental Health Counselling

Fax: (604) 666-6458

 

Indian Residential School Resolution Health Support Program (IRS RHSP)

Fax: (604) 658-2833

 

Indian Residential School Survivors Society Support Line

1.866.925.4419  (Open 24-hours a day, 7 days a week)

 

Indian and Residential School Mental Health Support Program

Toll-Free: 1.877.477.0775  Fax: 1.604.666.6458


Health Benefits and Social Media

The FNHA Facebook, Twitter, Youtube and other Social Media pages are managed by the FNHA Communications Team. While you may find some of the answers you need in these forums, the FNHA recommends that you email the FNHA Health Benefits team with your questions: HealthBenefits@fnha.ca


The following content is subject to removal from any First Nations Health Authority social media page: 


• Personal information, health information or other confidential information

• Abusive or vulgar language

• Information that is not relevant to the subject matter or not related to the FNHA

• Any copyrighted or registered trademarks, where prior written approval was not obtained

• Spam or another form of advertising and/or violations of federal or provincial law


Any inappropriate materials, links, messages and language or defamatory statements will be moderated by the FNHA site maintainer.



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Accessing Se​rvices Reimbursement​​

Learn about Health Canada's Non-Insured Health Benefit Recipient Reimbursement here and find additional ques​tions and answers here.

Download a copy of the FNHA Client Reimbursement Request Form:​​

Client Reimbursement Form (PDF 123 kb)​​​


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2015-16 FNHA Health Benefits Annual Report

FNHA-Health-Benefits-Annual-Report-2015-2016-cover.jpgThe First Nations Health Authority is pleased to share our 2015-2016 Health Benefits Annual Report. Highlights from this year’s report include: ongoing increase of cultural safety and humility through provider training requirements, increased numbers of clients accessing health benefits services, increased investments in medical transportation and growth of providers supporting the program.​



2015-16 FNHA Health Benefits Annual Report​​


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2014-15 FNHA Health Benefits Annual Report

FNHA-Health-Benefits-Annual-Report-2014-2015.jpgWe are pleased to present our FNHA Health Benefits Annual Report for 2014-2015. The FNHA assumed responsibility for federal health programs a little more than a year ago. Since Transfer, the Non-Insured Health Benefits (NIHB) program has been renamed First Nations Health Benefits.




The report contains rich data on how our clients use the FNHB and forms part of our shared accountability and decision-making that we have committed to with BC First Nations.

2014-15 FNHA Health Benefits​ Annual report​​ 


2013-14 FNHA Health Benefits Annual Report

FNHA-Health-Benefits-Annual-Report-2013-14.jpgOn behalf of the FNHA we are pleased to present our inaugural FNHA Health Benefits Annual Report 2013-2014. The FNHA assumed responsibility for federal health programs a little more than a year ago. Since Transfer, the Non-Insured Health Benefits (NIHB) program has been renamed First Nations Health Benefits.

The report contains r​ich data on how our clients use the FNHB and forms part of our shared accountability and decision-making that we have committed to with BC First Nations.

2013-14 FNHA Health Benefits​ Annual report​ 


​The First Nations Health Authority is pleased to release the first edition First Nations Health Benefits Information Package. This publication has essential and informative information about the First Nations Health Benefits program including principles, coverage, workflow for claims, appeals information, frequently asked questions, contact information and more.

This document intends to assist First Nations Health Benefits clients in navigating the system in an easy and convenient way. Information within covers the health benefits areas of dental, medical supplies and equipment, medical transportation, mental health, MSP, pharmacy, vision care, travel, general, and more.​

Read, download and share the First Nations Health Benefits Information Package​​ ​​

​​​​​Read, download and print our Health Benefits Pamphlet

 How was your experience?

We want to hear from you about your experience with FNHA Health Benefits. Please take 5-10 minutes to fill out our survey here:

​Feedback ​

​This client satisfaction survey will help us understand BC First Nations experiences accessing FNHA Health Benefits. We will use this information to improve the quality of our services.
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