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Client Reimbursements

Out of Province Client Reimbursements

Clients requesting reimbursements for eligible prescriptions filled out-of-province can submit a client reimbursement request to PharmaCare using the Out-of-Province Client Reimbursement Form with the official pharmacy receipts attached (please note that cash register receipts will not be accepted). Out-of-province reimbursements are subject to the appropriate policies and maximums. Out-of-province reimbursement requests should be provided to: ​

Health Insurance BC
PO BOX 9684 STN PROV GOVT
Victoria, BC V8W 9P7​

Clients have one year from time of purchase to submit their request for reimbursement, however, claims submitted to the Ministry of Health past March 31st of the following year will be rejected. If you receive a rejection letter from the Ministry due to a missed deadline, please contact the FNHA for further support. Also contact FNHA if you need help filling out an Out of Province Client Reimbursement request.

 

Exceptional Client Reimbursements

Clients requesting reimbursements for the following exceptional circumstances can submit a client reimbursement request to FNHA using the FNHA Reimbursement Form with the original pharmacy receipts attached (please note cash register receipts will not be accepted).

1. Co-payment amounts charged by pharmacies that are above the amount covered by PharmaCare for the following items:

  • Rapid acting analogue insulins (Humalog, novo-rapid in the name)
  • Cystic fibrosis nutritional supplements/vitamins
  • Diabetes supplies (insulin pumps and supplies, needles and syringes, blood glucose test strips).​

2. Claims for an infant who does not yet have a Personal Health Number (PHN).

3. Claims for children who do not yet have a Status Number.

4. Out of province client reimbursements. If your reimbursement was rejected by Pharmacare, you may be eligible for coverage through the FNHA.

Clients have one year from time of purchase to submit their reimbursement requests.  Reimbursements for exceptional requests should be provided to:

First Nations Health Authority

Health Benefits

757 West Hastings Street, Suite 540

Vancouver, BC V6C 1A1​

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