Eligible FNHA clients living on reserve can contact their band office for mental health services. For FNHA clients living off-reserve, please contact FNHA Health Benefits at 1-800-317-7878 regarding crisis intervention benefits.
What is covered?
Mental Health Support Programs for Indian Residential Schools (IRS)
Services funded by Health Canada in support of those who have suffered abuses in Indian Residential Schools include mental health counseling, transportation to attend counseling or to be assisted by an Elder or Healer, and the services of a Resolution Health Support Worker.
Indian Residential School Survivors Society Support Line:
(Open 24-hours a day. 7 days a week)
Indian and Residential School Mental Health Support Program:
Accessing your Mental Health Benefits
How do I access my mental health benefits? And how does payment work?
The purpose of this Guide is to outline the general and program-specific terms and conditions, criteria, guidelines and policies under which the First Nation Health Authority (FNHA), First Nations Health Benefits (FNHB) Short-Term Crisis Intervention Mental Health Counselling (STCIMHC) Benefit and the Individual and Family Counselling component of Indian Residential School (IRS) Resolution Health Support Program (RHSP) operate.
While the STCIMHC Benefit and IRS RHSP use the same provider enrolment process, it is important to note that the benefits differ from each other in regards to benefit delivery. This guide provides information about the benefits common requirements for mental health counselling provider enrolment and an overview of the STCIMHC Benefit and IRS RHSP in regards to:
• Client eligibility;
• Client responsibilities;
• Benefit coverage;
• Prior Approval Process;
• Claims Submission Process; and
• Procedure for Appeals.
In the event that this Guide does not address questions regarding general policies, processing of payment requests, or specific conditions, the provider should contact the First Nations Health Authority Health Benefits office.
This list of registered providers is current as of October 18, 2017 but changes regularly. If you have questions about providers, please contact the IRS toll free number – 1.877.477.0775, Monday – Friday, 8:00 – 4:00.
1.800.317.7878 (Toll Free)
Download a print version of the FNHA Health Benefits Client Satisfaction Survey
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