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Reimbursements

If you paid for eligible items and services out-of-pocket, you may be eligible for reimbursement. First Nations Health Benefits recommends that you confirm whether an item or service is eligible for reimbursement before making any payments.

Submit reimbursement requests to First Nations Health Benefits for the following benefit areas:

 Dental

 Vision Care

 Medical Transportation

 Mental Health

 Medical Supplies & Equipment

​ Pharmacy items filled in BC

The FNHA Client Reimbursement Form must be submitted with official receipts. Cash register receipts will not be accepted. Clients have one year from date of service or purchase to submit their reimbursement requests.

First Nations Health Benefits reimbursement requests can be sent by mail to:

c/o: Health Benefits Program

First Nations Health Authority

540-757 West Hastings St.

Vancouver, BC V6C 1A​1

If sending a reimbursement request by fax:

 dental reimbursement requests should be faxed to 604.666.5815

 mental health reimbursement requests should be faxed to 604.658.2833

 all other reimbursement requests should be faxed to 1.888.299.9222

Pharmacy Items Filled Outside BC

Reimbursement requests for eligible pharmacy items filled outside of BC should be submitted to PharmaCare. Send a copy of the PharmaCare Out-of-Province Client Reimbursement Form with the official pharmacy receipts attached. Cash register receipts will not be accepted. Out-of-province reimbursements are subject to the appropriate policies and maximums.

 

Out-of-province reimbursement requests should be sent to:

Health Insurance BC

PO BOX 9684 STN PROV GOVT

Victoria, BC V8W 9P7

 

Clients have one year from time of purchase to submit their request for reimbursement. If you receive a rejection letter from the Ministry due to a missed deadline, please contact First Nations Health Benefits for further support.

Other Pharmacy Items

Clients should submit reimbursement requests for some pharmacy items to First Nations Health Benefits. These pharmacy items include:

 Co-payment amounts charged by pharmacies that are above the amount covered by PharmaCare for the following items:

o ​Rapid acting analogue insulins (Humalog, novo-rapid in the name)

o Cystic fibrosis nutritional supplements/vitamins

o​ Diabetes supplies (insulin pumps and supplies, needles and syringes, blood glucose test strips).

 Claims for children who do not yet have a Status Number.

 Out-of-province reimbursements that were denied by Pharmacare​

 

NIHB

Clients who fill medications still covered by NIHB can submit reimbursement requests to NIHB using the NIHB Clien​t Reimbursement Form. Submit the form with the official pharmacy receipts attached. Cash register receipts will not be accepted.

 

NIHB reimbursement requests should be sent to:

Drug Exception Centre Client Reimburse​ment

NIHB/FNIHB

Health Canada

Address Locator 1902D

200 Eglantine Driveway, 2nd floor

Ottawa, Ontario K1A OK9

 

For more information about NIHB reimbursements see the NIHB website and FAQs.​

 Do you have questions?

​Contact us at 

HealthBenefits@fnha.ca 

or call 

1-​800-317-7878 (Toll Free)​

 How was your experience?

We want to hear from you about your experience with FNHA Health Benefits. Please take 5-10 minutes to fill out our survey here:

​Feed​back ​

​This client satisfaction survey will help us understand BC First Nations experiences accessing FNHA Health Benefits. We will use this information to improve the quality of our services.​​

Downlo​ad a print version of the FNHA Health Benefits Client Satisfaction Survey​

FNHA-Health-Benefits-Client-Satisfaction-Survey.jpg

Click here

​Client Satisfaction Survey FAQs

​Click here
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