Health Benefits Program Overview

About the Program
Health Benefits Guide
Program Goals
Client Satisfaction Survey​​

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​About the Program

The Health Benefits Program covers six benefit areas:

The program also manages the BC Medical Services Plan (MSP) and pays for ambulance bills for eligible First Nations in BC.

Partne​​rships

Health Benefits provides benefit coverage through partnerships with Pacific Blue Cross (PBC), BC PharmaCare, Indigenous Services Canada (ISC) and First Nations ​and organizations. These partnerships help us offer you a convenient way to access your benefits. 

For more about these partnerships, see the Health Benefits Guide page. 

Health Benefits Guide

For a quick overview of the benefits provided and how to access them, see the Health Benefits Guide page. 

For detailed information see the First Nations Health Ben​efits Guide Booklet

Program Goals

The goal of the Health Benefits Program is to cover medically necessary items, services, and travel that:

  • address First Nations peoples’ unique health needs
  • respect First Nations’ cultures and values
  • ensure the program is available for future generations
  • close the health gap between First Nations and non-First Nations in BC
  • focus on wellness and prevention instead of only treating sickness
  • are based on professional judgement, best practices, and evidence-based care

Client Satisfac​tion ​​​Survey

We want to hear about your experience with FNHA Health Benefits. If you would like to share your feedback, please take a few minutes to complete our client satisfaction survey​.

Your feedback will help us understand your experience. We will use this information to improve the quality of our services.

Download the survey
Survey FAQs​​​​​​

 Contact Health Benefits

Phone (toll-free): 1-855-550-5454
Email: 
healthbenefits@fnha.ca

Fax: 1-888-299-9222

Open Mon. to Fri. 8 a.m. to 4:30 p.m. except weekends and statutory holidays

Weekend COVID-19 self-isolation line: 1-888-305-1505

Mailing Address
540 – 757 West Hastings Street
Vancouver, BC V6C 1A1​

In-Person Enquiries
Note: Currently closed to external guests
#701 –1166 Alb​​​erni Street
Vancouver, BC V6E 3Z3​​

Health Benefits Community Relations Team

Fraser Salish Region 
Sandra Martins-Toner​
Phone: 604-802-6941

Interior Region
Jenn Smith
Phone: 604-693-6588​

Northern Region
Brandon Vickers 
​Phone: 250-960-8029

Vancouver Coastal Region
Jenn​ Smith
Phone: 604-693-6588

Vancouver Island Region 
Darrell Thorne
Phone: 778-689-0720​​​​​​​​​​

 I want to...

Check my Dental, ​Vision and Medical Supplies coverage through Pacific Blue Cross

Check my Pharmacy coverage through PharmaC​are (watch this helpful video to learn how to use the PharmaCare formulary)

Find a Mental Health provider

Request Reimbursement​​

Learn about all my benefits

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