Health Benefits Program Overview

About the Program
Health Benefits Guide
Program Goals
Client Satisfaction Survey​​

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​About the Program

The Health Benefits Program covers six benefit areas:

The program also manages the BC Medical Services Plan (MSP) and pays for ambulance bills for eligible First Nations in BC.


Health Benefits provides benefit coverage through partnerships with Pacific Blue Cross (PBC), BC PharmaCare, Indigenous Services Canada (ISC) and First Nations ​and organizations. These partnerships help us offer you a convenient way to access your benefits. 

For more about these partnerships, see the Health Benefits Guide page. 

Health Benefits Guide

For a quick overview of the benefits provided and how to access them, see the Health Benefits Guide page. 

For detailed information see the First Nations Health Ben​efits Guide Booklet

Program Goals

The goal of the Health Benefits Program is to cover medically necessary items, services, and travel that:

  • address First Nations peoples’ unique health needs
  • respect First Nations’ cultures and values
  • ensure the program is available for future generations
  • close the health gap between First Nations and non-First Nations in BC
  • focus on wellness and prevention instead of only treating sickness
  • are based on professional judgement, best practices, and evidence-based care

Client Satisfac​tion ​​​Survey

We want to hear about your experience with FNHA Health Benefits. If you would like to share your feedback, please take a few minutes to complete our client satisfaction survey​.

Your feedback will help us understand your experience. We will use this information to improve the quality of our services.

Download the survey
Survey FAQs​​​​​​

 Contact Health Benefits

Phone (toll-free): 1-855-550-5454

Fax: 1-888-299-9222

Open Mon. to Fri. 8 a.m. to 4:30 p.m. except weekends and statutory holidays

Weekend COVID-19 self-isolation line: 1-888-305-1505

Mailing Address
540 – 757 West Hastings Street
Vancouver, BC V6C 1A1​

In-Person Enquiries
Note: Currently closed to external guests
#701 –1166 Alb​​​erni Street
Vancouver, BC V6E 3Z3​​

Health Benefits Community Relations Team

Fraser Salish Region 
Sandra Martins-Toner​
Phone: 604-802-6941

Interior Region
Jenn Smith
Phone: 604-693-6588​

Northern Region
Brandon Vickers 
​Phone: 250-960-8029

Vancouver Coastal Region
Jenn​ Smith
Phone: 604-693-6588

Vancouver Island Region 
Darrell Thorne
Phone: 778-689-0720​​​​​​​​​​

 I want to...

Check my Dental, ​Vision and Medical Supplies coverage through Pacific Blue Cross

Check my Pharmacy coverage through PharmaC​are (watch this helpful video to learn how to use the PharmaCare formulary)

Find a Mental Health provider

Request Reimbursement​​

Learn about all my benefits

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