Mental Health and Wellness Supports

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​​​​​​Culturally Safe and Trauma-Informed Services​ • Support Available 24 Hours a Day • Other Culturally-Safe Supports • Services Covered by First Nations Health Benefits • Suicide Prevention Toolkit


​​​​​​​​Culturally Safe and Trauma-Informed Services​

The FNHA and other organizations provide culturally safe and trauma-informed cultural, emotional, and mental health services to Indigenous people in BC. 

Support Availab​​le 24 Hours a Day

Hope for Wellness Help Line offers immediate mental health counselling and crisis intervention by phone or online chat. Call toll-free 1-855-242-3310 or start a confidential chat with a counsellor at hopeforwellness.ca​.

Indian Residential School Crisis Line is a national service for anyone experiencing pain or distress as a result of their residential school experience. Call toll-free 1-866-925-4419.

Kuu-Us Crisis Line Society provides crisis services for Indigenous people across BC. Adults/Elders line 250-723-4050; youth line 250-723-2040. Or call toll free 1-800-588-8717. Learn more at www.kuu-uscrisisline.com.

Métis Crisis Line is a service of Métis Nation British Columbia. Call 1-833-MétisBC (1-833-638-4722).

Other Cultura​​​lly-Safe Sup​ports

First Nations Virtual Doctor of the Day provides virtual health care and referral support for people who do not have a doctor or are unable to get an appointment. It is for all First Nations people living in BC and their family members, including family members who are not Indigenous. Doctors are available by video or phone from 8:30 a.m. to 4:30 p.m. every day. Call 1-855-344-3800 to book an appointment. Learn more at fnha.ca/virtualdoctor.

Indian Residential School Survivors Society (IRSSS) is a partner with the FNHA in providing access to counselling, cultural and emotional support services to former students of residential and day schools, and their families, regardless of status. Call toll-free 1-800-721-0066 or visit www.irsss.ca.

Tsow-Tun Le Lum Society provides confidential outreach services such as counselling, cultural supports and personal wellness programs. Call toll-free 1-888-403-3123 or visit www.tsowtunlelum.org

Virtual Substance Use & Psychiatry Service​ is an FNHA service providing virtual specialist support in addictions medicine and psychiatry. This service requires a referral from a health and wellness provider who can support the individual on their journey. First Nations Virtual Doctor of the Day can provide referral support for anyone who does not have a provider who can refer them to the program.

The FNHA and other organizations provide culturally safe and trauma-informed cultural, emotional, and mental health services to Indigenous people in BC.

Services C​overed by First Nations ​​Health Benefits

Indian Residential Schools Resolution Health Support Program provides access to cultural supports and mental health counselling for former students of Indian Residential Schools. The program is available to anyone who attended a school listed in the 2006 Indian Residential School Settlement Agreement, and their family members. Call Health Benefits toll-free 1-855-550-5454 for more information.

Mental Health and Wellness Counselling in BC may be eligible for Health Benefits coverage. Many providers are registered to bill Health Benefits directly for services so clients do not have to pay out of pocket. Before booking an appointment with a counsellor, call 1-855-550-5454 or visit fnha.ca/benefits/mental-health to check if they are registered and if the service is eligible for coverage.

Missing and Murdered Indigenous Wome​n an​d Gir​ls Health Support Services is a national program administered in BC by First Nations Health Benefits. Services are available to survivors, family members and others who have been affected. Call Health Benefits toll-free 1-855-550-5454 for more information.

Indian Day Schools ​Hea​​​lth Support Services is a national program administered in BC through Health Benefits. Services are available for former students, or family members of a former student, who attended an Indian Day School. First Nations and non-First Nations individuals may be eligible for the program. Call Health Benefits toll-free 1-855-550-5454 for more information.​

Suicide Prevention Toolkit

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