Emergency Management and EvacuationAir Quality and Wildfire SmokeHealth Benefits and Virtual HealthMental Health and Cultural SupportsReturning Home after Wildfires
The role of the FNHA is to support First Nations, communities and individuals with wildfire response, evacuation and recovery. This role includes:
The FNHA Public Health Response team provides health-related emergency management support services to Nations and communities affected by wildfires and other natural disasters. Environmental Health Officers can provide advice and support to communities to access resources, avoid wildfire smoke effects and return home safely after an evacuation order is lifted.
Follow the BC Wildfire service on Twitter at
@BCGovFireInfo for the latest updates on wildfire activity in BC. To report a wildfire, dial *5555 on a cell phone or call 1-800-663-5555 toll-free.
The FNHA encourages anyone who is evacuated and needs assistance to:
1. Go to the nearest evacuation reception centre
The reception centre will be listed on the evacuation order. FNHA team members are available at many centres to help community members to access culturally-safe supports.
For information on evacuation alerts and orders in BC, or to find a reception centre, visit
EmergencyInfoBC or call the provincial Emergency Services Support line at 1-800-585-9559. The line is open daily from 8 a.m. to 8 p.m. Follow
@EmergencyInfoBC on Twitter for updates.
2. Register for Emergency Services Support
People who are on evacuation alert or ordered to evacuate can register to receive Emergency Services Support from the Province of BC. Self-registration is easy using the Evacuation Registration Assistance tool the the provincial website Evacuation Registration and Assistance. Evacuees should register even if they don't need accommodation or other supports.
The FNHA may be able to provide air cleaners or purifiers to communities with members who are especially vulnerable to the health effects of wildfire smoke. FNHA Regional Environmental Health Officers can also provide advice to communities on setting up clean air shelters.
BC Centre for Disease Control provides fact sheets and videos on wildfire smoke and air quality. Topics include health risks, how to prepare for wildfire season, face masks, and advice on portable air cleaners and box filters.
Visit the Government of BC
Air Quality Health Index for regional air quality readings. Sign up for
air quality advisories via email, or follow
@EnvReportBC on Twitter.
In addition to regular weekday service, FNHA Health Benefits is providing a
support line for clients evacuated due to wildfires.
Phone (toll-free): 1-888-305-1505; hours: Monday to Friday 8:00 a.m. to 4:30 p.m.
The FNHA Health Benefits team can support clients to access health services, medications, supplies and equipment if they are evacuated or separated from their usual providers.
The FNHA and our partners provide culturally safe and trauma-informed
mental health and crisis counselling supports to Indigenous people in BC. These services are available year-round and are not limited to wildfires.
Crisis counselling is available 24 hours a day, seven days a week.
Stigma around drug use can make individuals feel unsafe to discuss addiction or seek medical help. The FNHA provides information on
harm reduction and overdose prevention treatment centre services around BC to help individuals stay safe if they are impacted by wildfires and need access to addictions medicine or supports.
Many dangers can remain after a wildfire has burned through an area. It is important to know the hazards and take steps to safely return home after officials say it is safe to do so.
Emergencies Monday to Friday, 8 a.m. to 4 p.m.: Call your local Environmental Health Officer
Emergencies after hours: Phone: 1-844-666-0711 | Email: email@example.com
Calls or emails received after 10:00 p.m. will be responded to the following day at 6:00 a.m.
FNHA Health Benefits Support Line for Evacuees
Phone (toll-free): 1-855-550-5454
Hours: Monday to Friday 8:00 a.m. to 4:30 p.m. and noon to 4:00 p.m. on Saturday, Sunday and Statutory holidays until August 2