About this BenefitWhat My Benefit CoversTravelling Outside of British Columbia?How Do I Access Coverage?What My Benefit Does Not CoverAppealsCompliments and Complaints
Medications and other pharmacy items and services can be an important part of preventing and managing illness. The Pharmacy Benefit is designed to meet the unique health and wellness needs of First Nations people living in British Columbia (BC). A Pharmacy Benefit factsheet is available here.
PharmaCare Plan W (for Wellness) is the plan for First Nations people in BC. For more information, see the PharmaCare Plan W webpage.
You must be enrolled with Health Benefits to access pharmacy benefits. If you need to enroll for the first time or want to check your enrollment, please have your status number ready and call Health Benefits at 1-855-550-5454.
When you need medications or pharmacy items to treat your health conditions or to support your wellness, the best way to avoid out-of-pocket costs is to talk to your prescriber and pharmacist about which items are fully covered by your plan.
If you have any questions about your pharmacy benefit or how to access coverage, call Health Benefits at 1-855-550-5454.
How to access coverage for the Shingrix® vaccine
How to access Over-the-Counter Medications covered by Plan W
Are you planning to travel outside of BC?
Some items and services are considered Exclusions. Exclusions cannot be covered as an exception and cannot be appealed. Pharmacy benefit Exclusions include, but are not limited to:
Note that certain public health vaccines, such as the influenza (flu) vaccine, are available at no cost to eligible BC residents. For more information, speak to your pharmacist, prescriber or your community healthcare team.
If a coverage request for a medication or pharmacy item has been denied, you have the right to appeal the decision. Items and services that are Exclusions cannot be appealed. See the Appeals page for more information about the appeals process.
Pharmacists, like all other regulated health professionals in BC, are required to practice with cultural safety and humility. If you have feedback on your experience or interaction when receiving pharmacy care, you can contact FNHA's Quality Care and Safety Office.
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Mailing AddressPacific Blue CrossPO Box 7000Vancouver, BC V6B 4E1
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