Community Accreditation and Quality Improvement

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About this Program • Quality Improvement From a BC First Nations Perspective • ​​Impacts of Accreditation and Quality Improvement • Accreditation Readiness Tool • Quality Improvement and Safety (QIS) Network 

​​​​​​​​​​​​​​​About thi​​s Pr​​ogram

The Community Accreditation and Quality Improvement program (CAQI) partners with community health and addiction recovery services to strengthen quality and culturally safe health and wellness services by and for BC First Nations. We are community-based and community-led, providing funding, resources, learning opportunities and mentorship through the FNHA Quality Improvement and Safety Network.​

For a complete description of program objectives and components, see Community Accreditation and Quality Improvement Program in the FNHA Programs and Servi​ces Guide.

Quality Improvement From a BC First Nations Perspective

The BC First Nations Perspective on Quality and BC First Nations Pathway for Quality Improvement offers key principles and guidelines to help inform a more reflective, relevant and responsive approach to quality and quality improvement that is designed by and for BC First Nations health organizations.

To pursue the vision of healthy, self-determining and vibrant BC First Nations, children, families and communities, the BC First Nations Perspective on Quality and BC First Nations Pathway for Quality Improvement set the stage for what is important to BC First Nations when reviewing and improving quality and safety in First Nations health care and a​​​ddiction recovery healing services.

The coordination and development of the BC First Nations Perspective on Quality and Pathway​ for Quality Improvement is owned by BC First Nations, hosted by the FNHA and led by the FNHA Quality team. Refer to the documents for full details.​

BC First Nations Perspective on Quality​​​​​

​The BC First Nations Perspective on Quality is grounded in culture and community. The image of the woven basket reflects the continual weaving of principles and practices that build stronger health and wellness services. 

The basket represents individual and collective efforts to provide seamless, integrated and person-centered care. The people represent the organizations, partners and clients working together to support the health and wellness of individuals, families and communities. The sun and moon in the background represent the everyday efforts towards health and wellness.​​​​​​


BC First Nations Pathway for Quality Improvement​

​​The BC First Nations Pathway for Quality Improvement​ creates a shared understanding of the steps in a change process; it recognizes that quality improvement involves ev​eryone. It evolves quality and quality improvement within a First Nations-led and self-determined framework.

The braid integrates the five principles of the First Nations Perspective on Quality throughout the process. The strands leading into the braid demonstrate the collaborative intentions and actions between community clients, organizational staff and partners who are working together to create improved services, organizations and partnerships.​​​


Impacts of Accreditation and Quality Improvement​ 

Accreditati​​on Readiness Tool

We offer an Accreditation Readiness Tool that can be used by health organizations and teams to support discussions of interest and self-determine engagement. Please contact us for more information. 

Quality Improvement a​​​nd​ Safety (QIS) Network

Hosted by the CAQI program, the Quality Improvement and Safety Network is a province wide network of First Nations peer organizations.

Network members have opportunities to connect with fellow colleagues, access new learning opportunities, share leading practices and build supporting resources.

Network members are health and wellness services, most which are fully accredited, and addiction recovery services, all of which are fully accredited.

The network also includes several self-governing nations. To date, nearly 100 communities are being served by participating organizations, councils, societies or tribal councils.​

Health and ​​​Wellness S​​​erv​​​​ice Members

Fraser S​alish

  • Seabird Island Health Centre
  • Sto:lo Nation Health Services
  • Sts'ailes Health and Family Services


  • Esk'etemc First Nation Health Services
  • Heskw’en’scutxe Health Services Society
  • Lower Nicola Indian Band Health Services
  • Okanagan Indian Band Health Services​
  • Osoyoos First Nation
  • Scw'exmx Community Health Services Society
  • Sexqeltqin Health Centre - Adams Lake Indian Band
  • Simpcw Health Program
  • Three Corners Health Services Society
  • Tsideldel First Nation Health Services ​
  • Upper Nicola Community Health Services
  • Westbank First Nation


  • Carrier Sekani Family Services - Health Services
  • Lake Babine Nation Health Services
  • Nak'azdli Band Health Services
  • Nisga'a Valley Health Authority
  • Old Masset Village Council Health Services
  • Skidegate First Nation Health Services
  • Tl'azt'en Nation Health Services

Vancou​ver Coastal

  • Hailika'as Heiltsuk Health Centre Society​
  • Tla'amin Community Health Services
  • Tsleil-Waututh Nation Health Services

Vancouver Is​land

  • H'ulh-etun Health Society
  • Kwakiutl District Council Health
  • Namgis Health Centre
  • Nuu-chah-nulth Tribal Council Health Services
  • Snuneymuxw First Nation Health Centre
  • Stz'uminus First Nation Health Services
  • Tsawout First Nation Health Department
  • Tse'wulhtun Health Centre of Cowichan Tribes

Addiction Recov​​​​ery an​​​d Healing Service Members


  • ​none


  • Nenqayni Wellness Centre Society
  • Round Lake Treatment Centre


  • Carrier Sekani Family Services - Addictions Recovery Services
  • Gya'wa'tlaab Healing Centre Society
  • North Wind Healing Centre Society
  • Wilp Si'Satxw Community Healing Centre

Vancouve​r Coastal

  • ​none

Vancouv​er Island

  • Kackaamin Family Development Centre
  • Namgis Treatment Centre
  • Tsow-Tun Le Lum Society


​Community Accreditation and Quality Improvement Team


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