The Health Benefits Program covers the cost of ambulance transport services in the following situations:
• transport to a hospital in an emergency situation
• transport from a lower level care facility to a higher level care facility (e.g., a long term care home to a hospital)
If you receive an ambulance bill, please send it to Health Benefits by email, fax or mail. Please be aware that ambulance bills as a result of a motor vehicle accident or a workplace incident will not be covered by the Health Benefits Program, and should be forwarded to ICBC or WorkSafe BC, respectively.
Coverage for ambulance transport services in BC is based on the rules and rates set out by BC Emergency Health Services. Most ambulance bills will be sent to Health Benefits directly, if you provide BC Emergency Health Services with your status number.
If you have any questions, please call Health Benefits at 1-855-550-5454.