Pharmacy Providers


Items Covered
Transitional Cover​​age Request Form
Help Enroll C​​lients ​​​in Plan W
Assisting Clients Outs​ide of BC

​​​Items Covered

You can see which items are covered under the pharmacy benefit and which require approval, by using the PharmaCare Formulary Search, or Pacific Blue Cross ProviderNet.

You can also review these Pharmacy Benefit Quick Links for more information.

Transitional Cover​​age Request Form

The Health Benefits’ Transitional Coverage Request Form permits a one-time fill per drug per patient, if appropriate. Pharmacists will be reimbursed $10 in addition to the usual drug cost plus dispensing.

Help Enroll C​​lients in Plan W

To enroll Health Benefits clients with Plan W, or to update client information, use the MSP Registration Form and the MSP Change Request Form. FNHA encourages pharmacy providers to help enroll Health Benefits clients into Plan W, which will ensure that clients have the most comprehensive benefit coverage available. Pharmacy providers who submit an MSP Registration Form for an eligible Health Benefits client who is not yet enrolled in Plan W will be paid a $10 MSP Enrolment Service Fee. 

Assisting Clients Outs​ide of BC

If you are assisting a Health Benefits client who is temporarily outside of BC, please see the fact sheet Assisting Health Benefits Clients Outside of BC.

 Contact Health Benefits

Email (providers): 
provider@fnha.ca​

Phone (toll-free):
1-855-550-5​​454
Email (general):
healthbenefits@fnha.ca
Fax:
1-888-299-9222

Mailing Address
FNHA Health Benefits
#540 – 757 West Hastings Street
Vancouver, BC V6C 1A1

In-Person Enquiries
Note: Currently closed to external guests
#701 – 1166 Alberni Street
Vancouver, BC V6E 3Z3

Community Rela​​ti​​ons Team

Email: communityrelations@fnha.ca

Fraser Salish Region:
James Delorme 
Phone: 778-684-1886
Interior Region:
Joyce Kenoras
Phone: 250-318-6634
Northern Region:
Lindsey Larsen
Phone: 250-960-9201
Vancouver Coastal Region:
Jenny Smith
Phone: 604-693-6588
Vancouver Island Region:
Darrell Thorne
Phone: 778-689-0720​​​​​​​​​

Skip Navigation LinksFNHA.ca>Benefits>Pharmacy Providers