PharmaCare Plan W (for Wellness) is the plan for First Nations people in BC. For more information, see the PharmaCare Plan W webpage.
You must be enrolled with Health Benefits to access pharmacy benefits. If you need to enroll for the first time or want to check your enrollment, please have your status number ready and call Health Benefits at 1-855-550-5454.
The Health Benefits Program is available to First Nations people with Indian status who live in BC. The Health Benefits Program is also available to infants (up to 24 months) if at least one parent is eligible for the program. For full eligibility information visit the webpage
here.
When you need medications or pharmacy items to treat your health conditions or to support your wellness, the best way to avoid out-of-pocket costs is to talk to your prescriber and pharmacist about which items are fully covered by your plan.
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Talk to your prescriber about your health needs to determine if there is an appropriate medication or pharmacy item for your condition or symptoms.
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Some medications or pharmacy items need Special Authority from PharmaCare for coverage. Ask your prescriber if your medication or pharmacy item requires Special Authority.
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Talk to your pharmacist about your healthcare goals and prescription. Most pharmacy items are either fully covered or have a fully-covered alternative. If you are being asked to pay for your medication, you can ask the pharmacist if there is an alternative covered by your plan. Pharmacists may also recommend covered over-the-counter medications to treat specific conditions or symptoms.
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The pharmacist will dispense your medication and bill Plan W or PBC directly.
If you have any questions about your pharmacy benefit or how to access coverage, call Health Benefits at 1-855-550-5454.
Shingrix® Vaccine
How to access coverage for the Shingrix® vaccine
Over-the-Counter Medications
How to access Over-the-Counter Medications covered by Plan W
Some items and services are considered Exclusions. Exclusions cannot be covered as an exception and cannot be appealed. Pharmacy benefit Exclusions include, but are not limited to:
- alternative therapies (eg, glucosamine and evening primrose oil)
- weight management drugs
- cannabis
- clinic, physician and hospital fees, including for completing a form
- drugs with investigational or experimental status
- impotence drugs
- prescriptions written by a veterinarian
- most vaccines
Note that certain public health vaccines, such as the influenza (flu) vaccine, are available at no cost to eligible BC residents. For more information, speak to your pharmacist, prescriber or your community healthcare team.
If a coverage request for a medication or pharmacy item has been denied, you have the right to appeal the decision. Items and services that are Exclusions cannot be appealed. See the
Appeals page for more information about the appeals process.
If you have any questions about your dental plan, how to access coverage, or why a claim was denied, call Health Benefits at 1-855-550-5454.
Pharmacists, like all other regulated health pr ofessionals in BC, are required to practice with cultural safety and humility. If you have feedback on your experience or interaction when receiving pharmacy care, you can contact
FNHA's Quality Care and Safety Office.