Access to Care Tablet Initiative

About the Tablets​ | Eligibility | Apply | Technical Information

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​​About the Tablets

The FNHA is making hundreds of Wi-Fi–enabled computer tablets available to clients to help them more easily access FNHA programs and services, including virtual services such as First Nations Virtual Doctor of the DayFirst Nations Virtual Substance Use and Psychiatry Services and counselling through Health Benefits.

The aim of the initiative is to help First Nations people and communities in BC stay connected to health services during the COVID-19 pandemic.

The tablets also come loaded with apps that recipients may find useful on their health and wellness journeys, including the FNHA App, the BC COVID-19 App, Zoom, BC Health Service Locator App, LifeLabs: Save My Spot and the Lifeguard App. (Zoom can be used to connect with FNHA virtual services and similar virtual services.)

The Access to Care Tablet Initiative is a partnership between the FNHA and SPARC (Social Planning and Research Council of BC).

Eligibility

The FNHA encourages First Nations individuals living in communities and in urban areas and "away from home" as well as Nations, Communities and service organizations (such as friendship centres) to submit a request for tablets.

The FNHA uses the term “urban and away from home" instead of “off reserve". The urban and away-from-home population includes First Nations people in BC (status or non-status) who live in the following areas full- or part-time:

  • an urban area or city
  • a rural, remote or isolated area that is not in a First Nations community or on a reserve
  • a reserve that is away from their home community

Due to the limited number of tablets, the FNHA may not be able to accommodate all requests. We encourage organizations to create a “lending library" and loan tablets to individuals and families to fulfil an immediate need. Tablets can then be returned and lent to another client.

In fulfilling requests, the FNHA will aim to:

  • give priority to individuals who have lost access to care due to restrictions related to the COVID-19 pandemic
  • allocate tablets to individuals who are experiencing barriers to care, including those with chronic health conditions and facing mobility or geographic barriers among others
  • meet immediate needs related to the COVID-19 pandemic or opioid overdose emergency

Apply

The application period has closed. Please check back for future opportunities.​

Technical Information​

  • Type: Samsung Galaxy A8
  • Internet Access: Wi-Fi only; the tablets do not work with mobile data (3G/5G)
  • SPARC technical help line: Phone: 604-718-8507, Monday to Friday, 9 a.m. to 4 p.m. Tech support is guaranteed until September 30 2021, and may be extended depending on demand.
  • Minimum internet speed: The FNHA recommends a minimum of 600kbps upload/download speed to access the First Nations Virtual Doctor of the Day and First Nations Virtual Substance Use and Psychiatry Service on Zoom. You can check your internet speed at https://www.speedtest.net.
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