Policies

​​​FNHA policies are guided by, and consistent with, our Vision, Mission, Values and 7 Directives. Corporate policy is intended to provide guidance to our team members and to support decision-making in specific circumstances.

FNHA policies are consistent with the BC Societies Act and subject to the Personal Information Protection Act.

This policy governs how the FNHA collects, stewards, and protects client and corporate information.

This policy governs how and under what circumstances the FNHA may disclose client and corporate information.

The purpose of this policy is to maintain a safe and healthy working environment in which all individuals treat each other with kindness and respect.

Safe R​ep​orting​​

The Whistleblower Policy allows individuals to bring forward information, in good faith, concerning allegations of wrongdoing without fear of reprisal or retaliation.​

The FNHA Whistleblower policy supports anyone to confidentially and anonymously report - without fear of reprisal, harassment or retaliation - a known or suspected case of wrongdoing by FNHA staff, contractors,  Board Members or anyone who is authorized to access FNHA information or equipment.

What can be reported?

Examples of wrongdoing can include fraud, theft, unethical conduct or misconduct, unauthorized use or misuse of funds or resources, illegal activity or conflict of interest.

Whistle blowing reporting does not take the place of FNHA's existing reporting and complaints structures such as the Quality Office, professional practice processes or workplace safety reporting.

How do I report wrongdoing?

You can report a case of wrongdoing to FNHA any time by phone or by email. Your reporting will be received in good faith and treated confidentially.

Toll Free: 1-866-921-6714
Fax: 604-926-5668
Mail: PO Box 91880 West Vancouver, BC V7T 4S4
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