The FNHA is pleased to launch the Guide to Mental Health Counselling Services document.

The purpose of this Guide is to outline the general and program-specific terms and conditions, criteria, guidelines and policies under which the First Nation Health Authority (FNHA), First Nations Health Benefits (FNHB) Short-Term Crisis Intervention Mental Health Counselling (STCIMHC) Benefit and the Individual and Family Counselling component of Indian Residential School (IRS) Resolution Health Support Program (RHSP) operate.

While the STCIMHC Benefit and IRS RHSP use the same provider enrolment process, it is important to note that the benefits differ from each other in regards to benefit delivery. This guide provides information about the benefits common requirements for mental health counselling provider enrolment and an overview of the STCIMHC Benefit and IRS RHSP in regards to:

• Client eligibility;

• Client responsibilities;

• Benefit coverage;

• Prior Approval Process;

• Claims Submission Process; and

• Procedure for Appeals.